Cancellation & Refund Policy
This policy applies to all whole-vehicle booking requests made through Himanshi Travels (Car, Force Traveler and Bus categories).
Booking Confirmation
Every booking submitted on our website is a request. A booking is considered confirmed only after our travel desk contacts you and verbally confirms vehicle availability, pricing and trip details.
Cancellations
- Cancellations made more than 24 hours before the scheduled pickup time can be made free of charge by contacting our travel desk.
- Cancellations made within 24 hours of pickup may be subject to a cancellation charge to cover driver and vehicle allocation costs, communicated to you at the time of cancellation.
- No-shows at the pickup location without prior notice may be charged the full base fare.
Changes to Travel Plans
Changes to pickup time, date or drop location should be communicated as early as possible. We will accommodate changes subject to vehicle and driver availability.
Refunds
Since bookings made through this website are inquiry-based and payment is collected directly with our travel desk (not online), any applicable refunds for advance amounts paid will be processed back to the original mode of payment within 5-7 business days of an approved cancellation.
Contact Us
For any cancellation, refund or rescheduling request, please call or email us using the contact details on our Contact section.